Updated January 1, 2018
Updated January 1, 2018
The following terms will have the meanings indicated below. Please refer to our Terms of Service for any capitalized terms that are not defined in this policy.
“End User” means any individual who interacts with the GYM ROCKET Services, including individuals who purchase memberships, retail, and services and or otherwise interact with our Subscribers through the GYM ROCKET Services.
“Information” may refer to either Personal Information or Other Information as defined herein or collectively Information.
“Other Information” is any Information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information, information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you, and aggregated information.
“Personal Information” is Information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.
“Subscriber” is any business or entity that subscribes to (or otherwise accesses or uses) our Software Service.
We may collect information about you whenever you use the GYM ROCKET Services, for example:
We may use your Personal Information as follows:
We may disclose your Personal Information:
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. If you wish to opt-out of our sharing of your information with third parties for the third parties’ direct marketing purposes offline, please follow the instructions in Section 8.
We may need to retain certain information for recordkeeping purposes and or to complete any transactions that you began prior to requesting change or deletion of your Information. If you have a transaction pending, you may not be able to change or delete the Personal Information provided until after the completion of the transaction. There may also be residual information that will remain within our databases and other records, which will not be removed.
We will retain your Personal Information for as long as needed to provide the applicable GYM ROCKET Services you use, unless a longer retention period is required or permitted by law.
8.1 Change Requests
If you would like to access, review, correct, update, suppress, or remove Personal Information that has been previously provided by you, you may contact us by emailing our customer support at email@example.com.
In your request, please make clear what Personal Information you would like to have changed or removed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
8.2 Information of Minors
If you are under 18 years of age and a user of the GYM ROCKET Services, you may ask us to remove content or information that you have posted to the Service by submitting a request to firstname.lastname@example.org. Please note that your request does not ensure complete or comprehensive removal of the content or information.
8.3 Personal Information Held by a Subscriber
If you are a customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers, or would like to access, correct, amend, or delete inaccurate Personal Information held by a Subscriber, you must contact the Subscriber directly.
8.4 Opting Out
Information you provide may be used by GYM ROCKET for marketing purposes, including but not limited to, one-off promotional e-mailing, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.
You may opt-out from:
8.5 Honoring Change Requests
We will attemp to honor your change request(s) as soon as reasonably practicable. If you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the GYM ROCKET Services, and you cannot opt-out from receiving those messages.
9.1 Better Content Management
We and our third party service providers may collect Other Information in a variety of ways. We and/or our third party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on the GYM ROCKET Services by informing us what content is effective.
When you visit our website or otherwise interact with the GYM ROCKET Services we (or third party data or ad networks we work with) may send one or more cookies to your computer or other devices. “Cookies” are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information you submit while on our site.
Functional cookies, persistent and session type, store information to enable core site functionality, such as Client ID remembrance.
Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.
9.3 Web Beacons
We (or third party data or ad networks we work with) may use Web Beacons alone or in conjunction with cookies to compile information about our GYM ROCKET Services, or Other Information we or they have collected. “Web Beacons” (also known as pixel tags) are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the GYM ROCKET Services to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our Subscribers’ and End Users’ Personal Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. Web Beacons are also deployed by third parties, in connection with Cookies, to serve interest-based (and other) advertising, as described in the below section titled “Advertising Networks”.
9.4 Flash and HTML5 Storage
We use Local Shared Objects, such as Flash cookies, and or Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
9.5 Do Not Track Signals
At this time we do not respond to browser ‘do not track’ signals.
9.6 Analytics Software
We use this information to track and aggregate Other Information to analyze trends, administer the site, track users’ movements around the GYM ROCKET Services and to gather demographic information about our user base in the aggregate.
9.7 Advertising Networks
Similarly, we or a third party data partner may associate Cookies with hashed (non-human readable) versions of your registration data (e.g., your email address), along with other interest-based or demographic data. You can learn more about or opt out of this type of advertising through the links in the following paragraph.
You can opt out of having your Mobile Ad IDs used for interest-based mobile advertising by accessing the settings on your Apple or Android mobile device, or other device.
If you wish to opt-out of many of the ad platforms that serve or support interest-based advertising (or learn more about this type of advertising), go to NetworkAdvertising.org, AboutAds.info, or TrustArc to management your preferences and to opt out in desktop and mobile web browsers. You may download the AppChoices app to opt out in mobile apps. For individuals in the EU, please also visit YourOnlineChoices.eu . Please note that any opt-out from interest-based advertising will not result in the cessation of all advertising, as we, or our third party advertisers, may continue to serve you contextual-based advertising. Please also note that the above opt-out mechanisms are cookie-based, so if you change or modify your browser, or clear your cookies, you will need to opt out again.
9.8 Social Media
Our Subscribers may offer publicly accessible message boards, blogs, and community forums. Please be aware that if you directly disclose Personal Information through a GYM ROCKET Subscriber’s public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact the Subscriber directly. We are not responsible for Information disclosed through publicly accessible forums owned and or managed by our Subscribers.
You may log in to some of the GYM ROCKET Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to prepopulate our signup form. Some services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network.
In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.
If you submit testimonials, ratings or reviews to the GYM ROCKET Services, any Personal Information you include will be displayed in the Service. If you want your testimonial removed, please contact us at email@example.com.
We may also partner with third-party service providers to collect and display ratings and review content on our website. If the content collected by a third party for display includes Personal Information, it will not be posted unless consent is provided by the individual.
We reserve the right to disclose Personal Information that we believe to be necessary or appropriate in the following circumstances:
The security of Personal Information is a high priority at GYM ROCKET. We maintain our GYM ROCKET Services and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us (if, for example, you feel that the security of any account you might have with us has been compromised), you can contact us at firstname.lastname@example.org.
The GYM ROCKET Services are not directed or targeted at children under the age of thirteen (13), and we request that they do not provide Personal Information through the GYM ROCKET Services.
The GYM ROCKET Services are controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the GYM ROCKET Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, trade union membership or criminal background) on or through the GYM ROCKET Services or otherwise to us, except where explicitly requested.