PRIVACY POLICY

Updated January 1, 2018

INTRODUCTION

At GYM ROCKET, we respect your privacy and are committed to maintaining your trust. This Privacy Policy describes our policies on the collection, use, and disclosure of information in connection with your use of our online consumer-facing and business management software (“Software Service”), and any other GYM ROCKET products and services that direct you to this Privacy Policy (collectively, the “GYM ROCKET Services”). When you access or use the GYM ROCKET Services, you agree to the terms and conditions of this Privacy Policy.

1. DEFINITIONS

The following terms will have the meanings indicated below. Please refer to our Terms of Service for any capitalized terms that are not defined in this policy.

“End User” means any individual who interacts with the GYM ROCKET Services, including individuals who purchase memberships, retail, and services and or otherwise interact with our Subscribers through the GYM ROCKET Services.

“Information” may refer to either Personal Information or Other Information as defined herein or collectively Information.

“Other Information” is any Information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information, information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you, and aggregated information.

“Personal Information” is Information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.

“Subscriber” is any business or entity that subscribes to (or otherwise accesses or uses) our Software Service.

2. INFORMATION WE COLLECT

We may collect information about you whenever you use the GYM ROCKET Services, for example:

• When you create an account through the GYM ROCKET Services, we may ask for Personal Information such as your name, email, mailing address, social media account ID, and other information you may provide with your account.
• If you’re a customer of one of our Subscribers, we collect information about you when you interact with their business through the GYM ROCKET Services. For example, if you initiate a transaction with the Subscriber through the Service, such as a membership or retail purchase, we may collect information about you, your name, email, credit card information, as well as any other information you provide in order to process the transaction.
• If you’re a Subscriber, we collect information about your business that is submitted to the GYM ROCKET Services under your account. When you sign up for our Software Service, we ask for your company name, address, phone number, email, credit card information, tax identification number, and other information about your business, as well as names and email addresses of authorized individuals on your account. We also collect Personal Information about your customers that they provide to the GYM ROCKET Services when they initiate a transaction with you, such as a membership or purchase.
• We may store information that your computer or mobile device provides to us in connection with your use of the GYM ROCKET Services, such as type of computer or mobile device, unique device identifier, IP Address, MAC address, device’s operating system and physical location (including geolocation, beacon based location, and GPS location). You may disable our use of certain location data through your device or browser settings. We may also store usage data such as the date and time the application on your device accesses our servers, and what information and files have been downloaded to the application based on your device number.
• We may deploy and read identifiers (generally, strings of code) that we have associated with a browser, and we may collect mobile identifiers such as Apple IDFAs or Google Android Ad IDs. We generally use and share these identifiers to help tailor more relevant ads to you both on our properties and when you interact with other websites and mobile apps.
• If you initiate a transaction through the GYM ROCKET Services, such as a membership or purchase, we may collect and store information, including your name, phone number, zip code, and email, as well as any other information you provide to us, in order to process your transaction. This information may be shared with third parties for the same purposes. We only transmit credit card information to the integrated payment processor and in return receive an encrypted token to be used for recurring and on demand payment transactions. We do not store credit card information. We may also collect other Personal Information at the request of the business you are transacting with.
• We may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your GYM ROCKET account, certain information from your social media account may be shared with us, including information that’s part of your profile or your friends’ profiles.
• We may collect other Personal Information through the GYM ROCKET Services under the direction of our Subscribers.
• We currently use Glacier Payments a Third Party Offering for internet based payment services. Follow this link, Glacier Payments Privacy Policy, to review their privacy policy.

3. PERSONAL INFORMATION USE

We may use your Personal Information as follows:

• To respond to your inquiries and fulfill your requests.
• To send administrative information to you, for example, information regarding our services and changes to our Terms and Policies.
• To complete and fulfill your purchase or membership registration, for example, to process your payments, communicate with you regarding your purchase and provide you with related customer service.
• To send you marketing communications that we believe may be of interest to you, such as to send you newsletters.
• To share with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices.
• To personalize your experience on the GYM ROCKET Services by presenting products and offers tailored to you, including complementary products and services of our partners.
• To allow you to participate in promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.
• To facilitate social sharing functionality.
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
• As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

4. PERSONAL INFORMATION DISCLOSURE

We may disclose your Personal Information:

• To our affiliates for the purposes described in this Privacy Policy.
• To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
• To our Subscribers if you are an End User and are using our GYM ROCKET Services to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber’s privacy practices.
• To third parties to permit them (or their own customers) to send you marketing communications, consistent with your choices.
• To third-party sponsors of promotions.
• By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
• To your friends associated with your social media account, to other Website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your GYM ROCKET App account.
• For legal purposes described in the section below titled “Legal Disclosure.”

5. DISCLOSURE OF OTHER INFORMATION

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

6. CALIFORNIA PRIVACY RIGHTS: NOTICE TO CALIFORNIA CUSTOMERS AND OPT-OUT INFORMATION

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. If you wish to opt-out of our sharing of your information with third parties for the third parties’ direct marketing purposes offline, please follow the instructions in Section 8.

7. INFORMATION RETENTION

We may need to retain certain information for recordkeeping purposes and or to complete any transactions that you began prior to requesting change or deletion of your Information. If you have a transaction pending, you may not be able to change or delete the Personal Information provided until after the completion of the transaction. There may also be residual information that will remain within our databases and other records, which will not be removed.

We will retain your Personal Information for as long as needed to provide the applicable GYM ROCKET Services you use, unless a longer retention period is required or permitted by law.

8. YOUR OPTIONS

9. TRACKING AND ADVERTISING

10. PUBLIC FORUM

Our Subscribers may offer publicly accessible message boards, blogs, and community forums. Please be aware that if you directly disclose Personal Information through a GYM ROCKET Subscriber’s public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact the Subscriber directly. We are not responsible for Information disclosed through publicly accessible forums owned and or managed by our Subscribers.

11. FACEBOOK CONNECT

You may log in to some of the GYM ROCKET Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to prepopulate our signup form. Some services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network.

In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.

13. LEGAL DISCLOSURE

We reserve the right to disclose Personal Information that we believe to be necessary or appropriate in the following circumstances:

• As required by law, including laws outside your country of residence, such as to comply with a subpoena, or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request including a request from authorities outside your country of residence.
• To enforce our terms and conditions.
• To allow us to pursue available remedies or limit the damage we may sustain.
• If GYM ROCKET is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice within the software and/or on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

14. LINKS TO OTHER WEBSITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our Subscribers and any third party operating any Third Party Offering, site or other products and services used in connection with the GYM ROCKET Services. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the GYM ROCKET Services.

15. INFORMATION SECURITY

The security of Personal Information is a high priority at GYM ROCKET. We maintain our GYM ROCKET Services and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us (if, for example, you feel that the security of any account you might have with us has been compromised), you can contact us at privacy@ambers18.sg-host.com.

16. USE OF GYM ROCKET BY MINORS

The GYM ROCKET Services are not directed or targeted at children under the age of thirteen (13), and we request that they do not provide Personal Information through the GYM ROCKET Services.

17. INFORMATION TRANSFER

The GYM ROCKET Services are controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the GYM ROCKET Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

18. SENSITIVE INFORMATION

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, trade union membership or criminal background) on or through the GYM ROCKET Services or otherwise to us, except where explicitly requested.

19. PRIVACY POLICY CHANGES

GYM ROCKET may, in our sole discretion, make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy to our Website. If we make any material changes to the Privacy Policy, we may also notify you by posting notice on the Website or within the applicable GYM ROCKET Services, or by sending you an email. If you continue using the GYM ROCKET Services after any notice of any such changes, it means you have accepted them. If you do not agree to any changes, you must stop using the GYM ROCKET Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of The Privacy Policy. The “Updated” legend at the top of the Privacy Policy indicates when it was last updated.